I used to be able to open Word files attached to emails in the Microsoft Word app on my iPad. Something has changed. I can now only see them in the viewer. Same is true for Excel and PowerPoint files. Also have the same problem on my iPhone. I do have a valid Microsoft 365 subscription which I recently renewed. Anyone have a solution? Both Office for Mac and Office for PC are Microsoft products and, in most cases, you simply double-click on the Mac Office document to open the document in Office on the PC. However, in some cases.

Searched forum topics but this issue is not covered. Using Word for Mac 15.33 on macOS Sierra 10.12.4.

When opening a Word document, File Open, File Open Recent, double clicking the file in Finder, the document opens in a reduced size window and I get an audible alert but I'm not sure what Word is alerting. Each time I open a document I need to resize it to full screen so my weary eyes can read the content, menus, etc.

Every other version of Word I have used on Mac and Windows opens documents in full screen mode. How can I do this in Word for Mac? First off, your installation of Office 2016 is behind on updates Version 15.36 is current. Before troubleshooting any issues it would be best to use Help> Check for Updates in order to bring the software up to date. That, alone may resolve the issue. Restart your Mac after updating. Also, you may find that this occurs only when opening existing documents in Word 2016 for the first time.

Nuisance that it is, once you've reset the window the document should reopen at that adjusted size, especially if any changes are saved to the document. The alert may be due to a Preference setting. Have a look at Word> Preferences - General to see if the box is checked for Play sounds for events. - if so, clear the check. Please mark HELPFUL or ANSWERED as appropriate to keep list as clean as possible ☺ Regards, Bob J. Hi Shawn_953, You may refer to the solution in and check if it works. Or Disclaimer: Microsoft provides no assurances and/or warranties, implied or otherwise, and is not responsible for the information you receive from the third-party linked sites or any support related to technology.

If the issue persists, I'd like to confirm the following information: 1. Resize the document window, click save and close it. Then reopen the document, check if it shows the size as it last closed.

2.Does the issue happen to a specific document or all documents? 3.Create a new Word document and check if the issue happens. 4.Does the issue happen to other Office applications? (Excel/PowerPoint) Regards, Tina. Thanks for the suggestions Tina.

First, in reply to your questions: 1. Resize the document window, click save and close it. Then reopen the document, check if it shows the size as it last closed. As note before, newly created documents, resized, still open in a reduced size window. 2.Does the issue happen to a specific document or all documents? Again, all Word documents.

3.Create a new Word document and check if the issue happens. One more time, issue still present.

4.Does the issue happen to other Office applications? (Excel/PowerPoint) No. Excel and Powerpoint files open in full-sized application windows. The issue only applies to Word documents. With regard to the referenced thread, interestingly, when I changed display resolution from 'Default for Display' to 'Scaled Larger Text', all Word documents open in full 'Print Layout' document window.

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However, when I reverted resolution back to the default, the issue reappeared. Any insight as to why this is so? Once I reboot in Safe Mode, what would I look to investigate? Thanks again for your help. Hi Shawn, I'm afraid Tina is not a user of Microsoft Word, else she would have known the answer to your question. When you open Microsoft Word to a new document, a default template called Normal.dotm opens. The state in which the Normal file was saved is what you see when you open Word.

If it was saved small, it opens small. If you saved it with a particular font applied, then all new documents have that font when they open. If you want Word to construct a brand new Normal template using all of Word's default settings, all you have to do is Quit Word, then delete or rename your current Normal template. Because of Apple policy, the Normal template in Word 2016 is in a very obscure directory, which is hidden by default.

Your first step is to unhide the hidden Library folder: Then, navigate to this incredibly bizarre location dictated by Apple: If you want a customized Normal template, simply configure an empty Word document with the settings you want and save it as a template. After you quit Word, rename your saved template as Normal.dotm and put it into the prescribed location. The next time you open Word, what you saved is what you get.