Portable Hard Drive User Manual ® External Portable My Passport for Mac To help us keep you informed of new features and services. North America English Spanish 800. Have your WD product serial number.Download drivers.

As of 2018, Western Digital offers no shortage of external drives for Mac computers – from the My Book Essential to the My Book Pro and the My Book Studio, nearly 30 WD drives play nicely with Apple’s macOS operating system, as does the My Passport Studio model. But with more than 262.5 million PCs shipped in 2017, according to data from Statista, there’s a good chance your Passport Studio will need to play nicely with a Windows computer, too. When it comes to cross-platform flexibility, you’ve got a few options for crossing the Mac and PC streams. About eFAT and FAT32 Here’s something your My Passport for Mac Quick Install Guide might not tell you: Hard drives usually come formatted in two different ways, one catering to Windows and one catering to Mac.

NTFS-formatted drives work with Windows computers, and HFS+ drives work with Mac. However, by formatting your My Passport differently, you can ensure compatibility in a variety of different ways. Hard drives formatted to exFAT or FAT32 can read and write data on both Mac and PC operating systems, though FAT32 is limited to a 4-gigabyte-per-file size limit.

Formatting your drive will erase all its data, so be sure to back it up before making the change. External Drive for Mac to Windows 10 If you’ve got a WD external drive for Mac platforms and you want it to work on a Windows 10 PC, exFAT format is your best bet. To start formatting, connect your WD Passport to your Mac; then open “Mac HD” and click “Applications,” “Utilities” and “Disk Utility.” From the Disk Utility window, select the Passport hard drive. Here, you’ll usually see two listings of partitions available on the drive – select the listing that is furthest left. Click the Disk Utility’s “Erase” button; assign the drive a name in the “Name” field; then hit “Erase,” and click “Done” when the erasing process is complete.

Now, click the “Partition” button at the top of the Disk Utility and click “Format.” Choose “exFAT” from the drop-down menu that appears and click “Apply” to format the drive, which will take a few minutes. Once the formatting is complete and you get a message that says “Operation successful,” click “Done.” To Windows 8 and Earlier The external drive for Mac to Windows 8 transition makes use of Window’s built-in Disk Management software rather than the macOS Disk Utility, but you’ll still want to format your WD Passport as an exFAT drive. To do so, connect the Passport to your PC, enter the Windows 8 Start menu and choose “Disk Management.” In the Disk Management app, right-click on the drive and select “New Simple Volume.” from the menu that appears. This brings up the New Simple Volume Wizard.

Click the “Next” button until you get to the “Format Partition” window and choose “exFAT” under “File System” (you can also change the name of the drive under “Volume label” if you wish). Make sure the “Perform a quick format” box is checked, and click “Next” when you’re ready. Click “Partition” and then “Finish” to format the drive to a cross-platform compatible exFAT mode.

Jebusx: power down MPW, press and hold the wifi button then also press and hold the power button. Hold those two buttons for 20 seconds then release, that should put the unit back to factory default. Sorry jebusx, you have this incorrect on a couple of points; the main one is the MPW has to be ON, not off to accomplish the reset to factory defaults. If not one can screw up the MPW and get flashing red LEDs. The other point is hold the two buttons in simultaneously for 10 seconds or until the MPW reboots. OK here are the correct and complete instructions I wrote here a year ago in a post. How do you find the mac address for xbox one games. Info taken from WD user manual and FAQs for MPW.

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BTW, DShah999, if you have not yet downloaded the user manual, do so from WD Support. If you have trouble remembering passwords, write them down in a computer file you can refer to!

Good grief, we have too many passwords to remember today, and mine are kept updated in a password-protected file, so I only need to completely remember just the one password for that file. Anyway: my earlier post about how to restore MPW says: I suggest you return MPW to factory defaults. It will clear any passwords, and afterward your MPW will be like it was out of the box, and you need to set it up again, enter the password, etc, and be sure you remember the password.