For All Things Citrix. EDIT: Version 12.4 solves the problem Hello.

You know the storefront url? Go in it with safari and check with safari how the certificate react. I suspect SHA-1 use in the certificate, if so you might have to redo. Explanation: A new security certificate was recently released to further enhance the security of Citrix Receiver. However, this certificate disables Receiver Auto-Update functionality. It is important that you download and install the recently released Receiver Auto Update Tool to restore Receiver Update functionality.

I'm having this issue since last week. When I try to connect to the remote server using my Mac I get an error saying that the certificate was not found (log bellow). The thing is, it works without any problem in Windows 10, meaning that the problem is at my end. This sounds like.

I'm betting if you grabbed Receiver for Mac older than 12.5 the issue goes away, since the issue is with RfMac 12.5 and it being much more strict on certificate validation. Examine the NetScaler Gateway configuration, and: • Remove the root certificate from the binding, unless you are certain that this is the correct root certificate and that it is already trusted on all MacOS devices • Check that all intermediate certificates correspond to the correct root certificate and also correspond to the server certificate • • • • •. There is not a problem with your cert. The cert can be perfect and this will still happen. This is a known issue with linux and several Mac OS versions since they both have the same underlying infrastructure. Unfortunately this has to be fixed manually on each computer that has the issue. To fix the issue, you have to: • Browse to your page on a working computer • Export the cert using the browser and save the cert file to a usb drive • Plug the usb drive into the Mac • Copy the cert file to the desktop • Open KeyChain and import the cert file into all locations (its been a while, I forgot what each is called.

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I think one is 'system' and one is 'user') • Restart your browser and try again. The cert is now trusted. You said you have tried this before with no luck. However, the only reason this doesn't work is if you grabbed the wrong cert. You don't need YOUR cert, you need the 'VeriSign Class 3 Public Primary Certification Authority' • • • •. I resolved the same issue recently by unlinking the intermediate from the root on the netscaler (previous guy had wrong root certs installed and linked).

The root does not need to be presented to the client as they will ignore it and will validate the chain with the root in its own store. From VeriSign: Root installed on the server. For best practices, remove the self-signed root from the server. The certificate bundle should only include the certificate's public key, and the public key of any intermediate certificate authorities. Browsers will only trust certificates that resolve to roots that are already in their trust store, they will ignore a root certificate sent in the certificate bundle (otherwise, anyone could send any root) • • • •.

On the client, the server certificate needs to be installed into the cacerts directory for Citrix to see it. Open up Finder, then Open the Applications folder. In Applications you should have a Citrix ICA Client folder. In that folder is a Keystore folder, and inside that is a cacerts folder. Copy the server certificate that was given to you into that folder and you should be all set.