The first thing to keep in mind is that Outlook 2011 is an entirely new application that happens to share many of Entourage’s features, but was created from scratch. Although Outlook for Mac isn. Because Mac OS X supports multiple accounts, it is usually unnecessary to have more than one identity. Having an individual OS X account for each user of the computer provides better security, and Entourage will automatically create individual settings for each user. For more on this feature, in the Finder, from the Help menu, select Mac Help.

Mail is set as the default email program on our Mac, so when we happen to click on an email link in anything (say, our browser), the Mail app automatically opens up and creates an email message. We don’t want that, we’d like to be able to designate our chosen email apps (I use Thunderbird, she uses Entourage). How do you change this? While there’s a lot about Mac OS X that I think is wonderfully crafted, changing the default email program (or Web browser, for that matter) is pretty baffling. In the old days, there was a separate Control Panel for changing all these settings, but now you need to know the trick For changing your default email program, it turns out you need to launch the Mail.app program just once to get to its Preferences panel.

When you start it up, the program will step you through the configuration steps, but you don’t have to finish these steps, just go step-by-step until the Preferences option on the Mail menu isn’t greyed out. Once you can get to the Preferences, here’s what you’ll see: The topmost element is what you want to change: pick the mailer you’d prefer as your default email handler (You can see that I use Microsoft Entourage, not Apple Mail).

Click the little red button on the top left to close the window and quit Mail without finishing up the configuration steps. That’s all there is to it. If you wanted to change your default Web browser, by the way, Apple Safari has a similar option on its Preferences pane, in the “General” area. Why it’s not a part of the “Network” Control Panel, or even its own Control Panel, escapes me completely. Wouldn’t that be easier? I struggled with the email client reverting to Apple’s Mail whenever I clicked an email hyperlink (ie http ‘mailto’).

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No matter how many times I followed the steps in this article, Mail kept opening as my default email client. Turns out the issue is fixed within my browser – Firefox’s Preferences page. Since Firefox had Mail listed as my default client it was the culprit, changing the default anytime I clicked a mailto link. Mail and MacOS were not to blame so Apple is off the hook for this one. Hope this saves somebody some aggravation. I have been trying to do Print -> PDF -> Mail PDF and wanted my other email app to handle the new email message, but have found nothing that works to do this.